At Kuanzia Trust we are committed to protecting and respecting your personal data, will always store your details securely – and never share them without your permission. The information below explains our policy regarding your personal data, both online and offline. By visiting kuanzia.org or using our social media pages, you are accepting the practices described below.
We will only send you enews and other mailings if you ask us to and you can unsubscribe at any time by following the link on the enews or by contacting us.
If you have any questions regarding this policy, please get in touch with Ian, our data protection officer by email to office@kuanzia.org. You can also write to us at Kuanzia Trust, 50 Mills Lane, Longstanton CB24 3DG.
Collecting information
We may collect information about you when you interact with us and knowingly provide us with personal information. For example, when you contact Kuanzia Trust regarding our activities, send or receive information, engage with our social media or make a donation.
The information we might collect includes your name, address, email address, IP address and data regarding the webpages you have accessed and when.
If you make a donation online, make an event booking or purchase a product from us, your card information is not held by us, but is collected by our third party payment processors who specialize in the secure online capture and processing of credit/debit card transactions.
How do we use information?
We may use your information to:
- Process a donation or an order that you have made.
- Provide you with information about our work that you have requested or which we feel may be of interest to you. This may include information about campaigns, appeals, events, other fundraising activities, promotions of any associated goods and services and general updates of our work.
- Fundraise in accordance with our internal policies and procedures.
- Contact you where you have been identified as a contact person for an organization, such as a school or a church.
- Answer your enquiries or seek your views about a service we provide, through voluntary surveys or research.
Access to your information
We do not sell or rent your information to third parties, nor do we share it with them for marketing purposes.
The only exception to this rule is if we are required to release your information by law, for example by a court order or for the purposes of preventing fraud or other crime.
Protecting information
When you give us personal information, we take appropriate physical, electronic and managerial steps to ensure that it is kept secure, accurate and up-to-date.
Although we use appropriate security measures once we have received your personal information, the transmission of information over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website or over email, so any transmission is at the user’s own risk.
As well as this, any personal identifiable information can only be accessed by Kuanzia Trust trustees on a ‘need to know’ basis and held in strict confidence.
How to update my information?
If you want to update the information we hold for you, or think any information we have about you is incorrect or incomplete, please get in touch.
You also have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us about the vital work we do then please contact us and we will remove your name and contact information from our distribution lists.
16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this policy
We keep this policy under regular review and review all our data held for accuracy and relevant permissions every three years. This policy was last updated in September 2024.